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Frequently asked questions
Can't find an answer? Write to info@templatonium.com — we reply fast.
What exactly do I get when I buy a template?
The complete package: all source files (HTML/CSS/JS, theme files or framework project), official documentation, demo content where available, and a license for commercial use on your project.
How is the template delivered?
By email. After payment is confirmed, our team prepares and verifies your package and sends a download link to the email you used at checkout — usually within a couple of hours, always within 24.
Why isn't the download instant?
Because we're a boutique, not a file dump. Each order is packaged and checked by a human so you receive the latest version with everything included. Most customers have their files before they finish their coffee.
Which payment methods do you accept?
All major credit and debit cards, processed through a PCI DSS certified payment provider. Your card details never touch our servers.
Can I use a template for a client project?
Yes. The standard license covers one end product, including projects you build for a client. For multiple projects, simply purchase the template once per end product.
Do templates receive updates?
Yes — templates come with the author's update policy, typically lifetime updates plus 6 months of support. If you need a newer version later, write to support and we'll help.
What if the template doesn't work as advertised?
Contact info@templatonium.com within 14 days. If the template is genuinely broken or materially different from its description and we can't fix it, you get a refund.
Do I need an account to buy?
No — checkout works with just an email. But with a free account you get your full purchase history, order tracking and faster checkout in one place.
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